The service advantages of China-Australia freight companies are mainly reflected in the following aspects:
Abundant transportation resources: We have established in-depth cooperation with many internationally renowned airlines and shipping companies, such as CA, CZ, CX, QAN airlines, as well as COSCO, OOCL and other shipping companies. We can provide stable air and sea freight space to ensure timely shipment of goods and meet the demands of different customers for transportation timeliness and mode. For instance, we offer air freight services suitable for high-value and time-sensitive goods, as well as sea freight services for large quantities and cost-sensitive goods.
Diverse transportation channels: We can provide transportation channels for various special goods, such as DG battery transportation dedicated lines, and can undertake new energy storage power supplies, etc. We can also provide dedicated China-Australia services. By combining sea, land and air resources based on different cargo volume, timeliness and cost requirements, we can form standardized service products.
Strong customs clearance capabilities: We have a professional customs declaration team that is familiar with the customs policies and regulations of both China and Australia. We can provide customers with efficient customs declaration services, accurately and quickly handle customs declaration and inspection procedures, significantly reducing the customs clearance time of goods and improving the customs clearance efficiency. The customs clearance pass rate of some companies can reach about 98%. Some freight forwarders can also offer double customs clearance and tax-inclusive services, covering import and export customs declaration and tax payment agency, allowing customers not to worry about customs clearance and tax issues.
The logistics network is well-developed: We have extensive service networks in both China and Australia. We can not only deliver goods to major ports and cities in Australia but also cover remote areas, including private address delivery, commercial address delivery, and Amazon FBA e-commerce logistics delivery and warehousing, etc. In addition, some companies have warehouses at major ports in Australia, providing professional warehouse management and cargo sorting services to facilitate the storage and transshipment of goods.
Rich value-added services: It can provide FBA first-leg services, including strong delivery appointment processing, Amazon goods receiving, return and exchange of labels and other services, helping sellers optimize Amazon FBA inventory management and transportation processes. We can also provide moving services for personal items. Our service targets include exhibitions, Chinese restaurants, international students, immigrants, and overseas tourists, covering domestic furniture procurement, door-to-door moving in Australia, and point-to-point local furniture services. In addition, overseas warehouse services such as warehousing, labeling and rebranding, towing, customs clearance, and legal services are also quite common, as well as value-added services like correcting incorrect recipient addresses.
Accurate information tracking: Independently developed logistics management systems, such as the TMS system, can achieve real-time cargo tracking. Customers can keep track of the transportation status of their goods at any time through the system, including the location of the goods, the estimated arrival time and other information, which makes them feel more at ease and also facilitates their timely arrangement of subsequent production, sales and other activities.
Obvious price advantage: As a primary market maker, we cooperate with many top airlines and shipping companies around the world. By optimizing logistics processes and integrating resources, we can provide customers with relatively reasonable quotations. The prices of some China-Australia dedicated lines are over 30% lower than those of international express delivery services such as DHL, UPS and FedEx, while still ensuring service quality.
Professional customer service: We offer one-on-one dedicated manager service, available 24/7, seamlessly connecting every detail of domestic and international transportation, and are always ready to answer customers' questions and handle their needs. We focus on customer experience and are capable of providing tailor-made transportation solutions based on customers' demands and the characteristics of their goods. We offer one-stop logistics services ranging from sea and air transportation to warehousing and customs declaratio
